Notice about CyberLink PowerDVD® 14
Thank you very much for your continued use of Pioneer products.
The following symptom has been confirmed in PC's with the 12th Gen Intel® Core™ processor.
When playback Blu-ray Disc or DVD-Video in PC with the 12th Gen Intel Core processor, error occurs and cannot playback properly.
This symptom is applied to PowerDVD 14 included in the CyberLink Media Suite that comes with our Blu-ray drive.
CyberLink provides a software update that fixes this symptom.
For details, please visit the CyberLink website below.
We sincerely apologize for the inconvenience caused this time.
We look forward to receiving your continued support and patronage of our products.