Pioneer applied its technologies and know-how of car electronics business to the development of “Vehicle Assist” for companies. “Vehicle Assist” is a solution that seeks to support the logistics and transportation industry, which is facing a variety of issues such as the need to reduce CO2 emissions and traffic accidents, and address labor shortages. Since its launch in 2015, “Vehicle Assist” has been adopted not only by the logistics and transportation industry, but also by multiple business sites that use vehicles, and it is currently helping to solve corporate issues.
“Vehicle Assist” is a cloud-based operation management service that provides firm support for companies seeking to solve various problems relating to vehicle operations, such as improving operational efficiency and conserving labor in operational management, as well as reducing accidents.
Issues to solve
“Vehicle Assist” uses car navigation, event data recorders, smartphones, and other devices as terminals, and uses communication lines to connect to cloud-based servers. The server uses driving data transmitted from the terminals, such as vehicle location and driving speed, to provide advance operational management and support, which might include dynamic management of vehicles or notification and analysis of dangerous driving. Customers can use the system anytime, anywhere as long as they have a computer or a tablet that can connect to the internet.
Corporate Website: Pioneer’s Professional Car Solutions Webpage (Japanese text only)
Helping Solve Issues: Case Study 1
Business Profile Business support for used car dealers
Reason for Implementation Improving sales efficiency and driving safety awareness
We introduced “Vehicle Assist” here with the aim of visualizing and improving the efficiency of a business that uses sales vehicles and raising awareness of safe driving.
The system had generated effective results within as little as three months, with required business hours being reduced by 10%, business opportunities increasing by 16.7%,
and contract acquisitions rising by 13.9%. “Vehicle Assist” enables operators to accurately grasp the time required for sales staff to conduct external operations. The automatic generation of daily reports that used to be written by hand has also helped generate considerable efficiency improvements.
Employees commented on their improved awareness of safe driving behavior, saying they had become much more conscious of safe driving because “Vehicle Assist” issues voice alerts when it detects any dangerous driving. As a result, actual examples of dangerous driving, such as sudden acceleration, deceleration, or turning of the wheel, halved in the three months.
Helping Solve Issues: Case Study 2
Business Profile General freight car transportation business
Reason for Implementation Preventing traffic accidents, achieving more efficient vehicle operations
In the past, the only way to contact the driver of a truck that had left the depot was by telephone. Knowing what a vehicle was doing at any one moment and adjusting its tasks without understanding the full situation has always been a difficult, longstanding issue. The key advantage of “Vehicle Assist” is that it enables operators to see the respective locations of dozens of vehicles in real time from the office. This not only improves operational efficiency by ensuring accurate vehicle dispatch, but it also increases service reliability by facilitating a swifter response to requests and a swifter emergency response.