Material Issues and Achievements

Process for Identifying
Material Issues

The Pioneer Group identifies material issues to be addressed as priority themes, with an aim to contribute to the sustainable development of our society.

Identifying the Material Issues

We linked our social and environmental initiatives thus far to our business strategies
and identified our material issues in fiscal 2021.

Step 1 Narrow down: We compared our business activities and other initiatives with the SDGs and made a list of relevant areas. Step 2 Analyze: We conducted analysis based on Group trends, expectations and demands from stakeholders (ISO26000, Society 5.0, and external evaluations), and the Pioneer Group medium-term management plan. Step 3 Identify: The CSR Committee (chaired by the representative director) discussed and identified material issues based on the analysis results. The findings were reported to and approved by the Board of Directors.

Step 1 Narrow down: We compared our business activities and other initiatives with the SDGs and made a list of relevant areas. Step 2 Analyze: We conducted analysis based on Group trends, expectations and demands from stakeholders (ISO26000, Society 5.0, and external evaluations), and the Pioneer Group medium-term management plan. Step 3 Identify: The CSR Committee (chaired by the representative director) discussed and identified material issues based on the analysis results. The findings were reported to and approved by the Board of Directors.

Pioneer Group’s
Material Issues

We summarized the identified material issues from a CSV and ESG perspective.

CSV Perspective

Themes designed to help solve social
issues through businesses

  • Reduce traffic accident risks
  • Resolve labor shortages/
    last one mile issues
  • Resolve issues of excessive information/
    complexity in traveling
  • Support mobility in aging and
    globalized society
ESG Perspective

Themes that form the foundation of management

  • Contributing to a sustainable global
    environment
  • Customer satisfaction and product safety
  • Talent development
    (innovative people, awareness of
    social contribution)
  • Health and safety/
    risk management initiatives
  • Establishing a sound corporate culture/
    management base
  • Responsible supply chain

Achievements

We regularly monitor the status of our materiality-related initiatives in order to improve them.
The results of individual initiatives are shown below.

Material Issues Initiatives Results for Fiscal 2021 Relevant SDGs
Reduce traffic
accident risks
Increase the number of subscribers of telecommunications event data recorders to help support safe driving
  • 50% annual increase in subscriber numbers for communications event data recorders for insurance companies
3 GOOD HEALTH AND WELL-BEING11 SUSTAINABLE CITIES AND COMMUNITIES17 PARTNERSHIPS FOR THE GOALS
Actively propose safety features for navigation models to the market
  • Broadly achieved domestic sales targets for commercial car navigation systems (Cyber Navi and Raku-Navi).
3 GOOD HEALTH AND WELL-BEING9 INDUSTRY, INNOVATION AND INFRASTRUCTURE
Resolve labor
shortages/last one
mile issues
Promote solutions for the distribution and delivery industry that help solve various vehicle operation-related issues
  • 40% annual increase in contracts for "Vehicle Assist" , a cloud-based operation management service for fleet vehicles
3 GOOD HEALTH AND WELL-BEING7 AFFORDABLE AND CLEAN ENERGY8 DECENT WORK AND ECONOMIC GROWTH11 SUSTAINABLE CITIES AND COMMUNITIES17 PARTNERSHIPS FOR THE GOALS
Actively participate in MaaS-related consortiums and provide mobility solution services that utilize our core assets to solve regional and social issues
  • Continuing to participate officially in the consortium, currently promoting regular consortium meetings and individual work projects
3 GOOD HEALTH AND WELL-BEING17 PARTNERSHIPS FOR THE GOALS
Resolve issues of
excessive information/
complexity in traveling
Launch and grow sales of "NP1" , a conversational driving partner that helps prevent traffic accidents by providing optimal driving support tailored to the individual
  • Started developing the "NP1" for launch in the second half of fiscal 2022
3 GOOD HEALTH AND WELL-BEING9 INDUSTRY, INNOVATION AND INFRASTRUCTURE11 SUSTAINABLE CITIES AND COMMUNITIES
Actively promote to the market easy-to-use operability features installed in navigation models and display audio models that are driver-friendly while driving
  • Broadly achieved our domestic and overseas sales targets for commercial car navigation systems (Raku-Navi) and display audio models.
3 GOOD HEALTH AND WELL-BEING9 INDUSTRY, INNOVATION AND INFRASTRUCTURE
Support mobility in
aging and globalized
society
Offer in-vehicle HMI*1 solutions that enable everyone to move around safely and comfortably in the face of increasingly diverse driver needs and mobility scenarios
  • Conducted joint research with Kanagawa Institute of Technology and held briefing on the results
  • Conducted joint research with Kyushu University and held briefing on the results
  • Participated in AMECC2*2 R&D
    Held interim briefings on data analysis of driving simulators
3 GOOD HEALTH AND WELL-BEING17 PARTNERSHIPS FOR THE GOALS
Aim to improve universal design support in the GUI*3 field
  • 98.77% universal design coverage in GUI*3 field
10 REDUCED INEQUALITIES11 SUSTAINABLE CITIES AND COMMUNITIES
Contributing to a
sustainable global
environment
Reduce CO2 emissions derived from the Company in fiscal 2030 by 30% compared to fiscal 2018 (Japan and overseas)
  • Reduced CO2 emissions by 21% compared to fiscal 2018
12 RESPONSIBLE CONSUMPTION & PRODUCTION13 CLIMATE ACTION
Reduce CO2 emissions across the product and service lifecycle
  • Determined calculation method and made calculations for two models
9 INDUSTRY, INNOVATION AND INFRASTRUCTURE13 CLIMATE ACTION
Visualize the size of contribution by products and services
  • Progressed visualization of contributions
9 INDUSTRY, INNOVATION AND INFRASTRUCTURE13 CLIMATE ACTION
Customer satisfaction
and product safety
Build an operational system that boasts a high degree of customer satisfaction in order to grow our service business
  • Examined processes to reflect customer feedback in services as soon as possible, and started employing them.
12 RESPONSIBLE CONSUMPTION & PRODUCTION
Talent development
(innovative people,
awareness of social
contribution)
Foster innovative personnel by creating opportunities for autonomous growth
  • Conducted employee engagement surveys, provided feedback on results, and promoted improvement activities
  • Expanded teleworking system to the whole Group and actively promoted its use
3 GOOD HEALTH AND WELL-BEING4 QUALITY EDUCATION5 GENDER EQUALITY8 DECENT WORK AND ECONOMIC GROWTH10 REDUCED INEQUALITIES
Foster personnel with a high awareness of social contribution
  • 23 employees participated in social contribution events as volunteers (total annual number of employees)
4 QUALITY EDUCATION
Health and safety/
risk management
initiatives
Global health and safety initiatives
  • Occupational accidents requiring leave: 12
3 GOOD HEALTH AND WELL-BEING8 DECENT WORK AND ECONOMIC GROWTH13 CLIMATE ACTION
Risk management initiatives
  • Maintained and managed individual BCP
3 GOOD HEALTH AND WELL-BEING8 DECENT WORK AND ECONOMIC GROWTH13 CLIMATE ACTION
Responsible supply
chain
Promote the exchange of memoranda related to CSR procurement with major business partners
  • Exchanged memoranda with 81% of partners
5 GENDER EQUALITY12 RESPONSIBLE CONSUMPTION & PRODUCTION
Establishing a sound
corporate culture/
management base
Foster a corporate culture that prioritizes customer peace of mind by raising awareness of compliance with the Pioneer Group Code of Conduct and laws and regulations
  • Provided compliance e-learning at Group companies in Japan (97.6% attendance rate)
16 PEACE, JUSTICE AND STRONG INSTITUTIONS
Establish systems for ensuring customer peace of mind by determining policies on how to respond to privacy regulations and ensuring thorough awareness of those policies
  • Provided compliance e-learning at Group companies in Japan, including compliance with privacy regulations (97.6% attendance rate)
16 PEACE, JUSTICE AND STRONG INSTITUTIONS

Human Machine Interface: A general term for a means to enable people and machines to exchange information, and the tools such as devices and software it requires.

Automotive and Medical Concert Consortium 2: A consortium that seeks to eliminate traffic accidents stemming from health issues. Its aim is to conduct R&D on the early detection of dementia based on driving risk assessments of elderly drivers whose cognitive functions have declined and on daily life data such as driving habits.

Graphical User Interface: A general term for information and operations displayed on a screen. Here, it refers to overall screen design of car navigation products, etc.

* represents Pioneer’s initiatives. All other items are Pioneer Group’s initiatives