News Release:Support for High-Speed Recordable DVD-R/RW Discs with Pioneer's DVR-A03-J, DVR-A04-J, DVR-S303 DVD-R/RW Writers and DVR-7000 DVD Recorder

Information contained in the news release is current as of the date of announcement.
It is subject to change without prior notice.

Pioneer
September 17, 2002
Pioneer Corporation

Support for High-Speed Recordable DVD-R/RW Discs with Pioneer''s DVR-A03-J, DVR-A04-J, DVR-S303 DVD-R/RW Writers and DVR-7000 DVD Recorder

September 17, 2002 -- Pioneer Corporation (TSE: 6773, NYSE: PIO) today announced that its DVD Recorder (DVR-7000) and DVD-R/RW writers (DVR-A03-J, DVR-A04-J, DVR-S303) may malfunction, if used with new high-speed DVD-R/RW discs*, soon-to-be-released from various manufacturers. This issue is caused by the device's inadequately programmed software, which may cause damage to both the device and the inserted high-speed disc.

Responding to this situation, Pioneer is informing all users of the problem via its website and advising them to download a program for updating the internal software and/or take the steps introduced below.

Pioneer sincerely apologizes to its customers for any inconvenience caused by this problem.

* DVD-R/RW discs with new standards that the DVD Forum announced in mid-August 2002--4x-speed DVD-R, 2x-speed DVD-RW.

1 ) DVD-R/RW Writers for PC--DVR-A03-J, DVR-A04-J, DVR-S303

Users are kindly asked to download a program for updating the internal software directly from the URL provided below. Details in Japanese are available from the following contacts.

Contacts

Pioneer Website : http://pioneer.jp/oshirase/writer/
Toll free hotline: 0120-07-5471
(Monday to Friday from 10:00 a.m. to 6:00 p.m.,
closed on Saturday, Sunday, National Holiday and Pioneer's holiday)

2 ) DVD Recorder--DVR-7000

Updating of internal software is necessary for owners of the DVR-7000 Recorders that have not yet had their internal software updated (using a software updating disc sent to customers after notifying the problem on June 10, 2002).
Information on how to judge whether the recorder in question requires updating or not, and/or how to request the updating disc, is available in Japanese from the following contacts.

Contacts

Pioneer Website : http://pioneer.jp/oshirase/7000/
Toll free hotline: free call 0120-944-222
(Monday to Friday from 09:30 a.m. to 06:00 p.m.,
Saturday from 09:30 a.m. to noon time, and from 01:00 p.m. to 05:00 p.m., closed on Sunday, National Holiday and Pioneer's holiday)

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